To Be On The Safe Side: Our Voluntary 30 Day Right Of Return

In addition to the statutory right of revocation for consumers, bildhau grants consumers a voluntary 30-day right of return. As a consumer you can return the goods without giving reasons within 30 days from receipt of the goods by returning them. Timely dispatch of the goods to bildhau KG, Raderberger Straße 175, D-50968 Cologne, Germany, phone +49 (0)221 - 99874700 is sufficient to meet the deadline.

You bear the direct costs of returning the goods. If the goods cannot be shipped as a parcel, the returning costs shall be estimated corresponding to and not exceeding the initial shipping costs.

You shall be liable for any loss in value of the goods only if it is due to handling other than what is necessary for checking the nature, properties and functioning of the goods.

The voluntary 30-day right of return does not apply to contracts for the delivery of goods which are not prefabricated and for goods that are manufactured according to the consumer's specifications or that are clearly adapted to the personal requirements and of goods if these were after delivery inseparably mixed with other goods due to their nature. The right of revocation shall also not apply to contracts for the delivery of sealed goods which are not suitable for return e.g. for reasons of health protection or hygiene if their sealing has been removed after delivery.

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