Data protection declaration
Personal data (hereinafter referred to as "data") are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.
Pursuant to Art. 4 No. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to only as "GDPR"), "processing" shall mean any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following data protection declaration, we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components we use for optimisation purposes and to increase the quality of use, insofar as this involves third parties processing data on their own responsibility.
Our privacy policy is structured as follows:
I. Information about us as the responsible party
II. Rights of users and data subjects
III. Information on data processing
I. Information about us as data controllers
The responsible provider of this website in the sense of data protection law is:
bildhau KG, Raderberger Straße 175, 50968 Cologne, Germany
Tel. +49 (0)221 99 87 47 00, e-mail: mail@bildhau.de
Data protection officer at the provider is:
Carsten Langediers
II. Rights of users and data subjects
With regard to the data processing described in more detail below, the users and data subjects have the right
- to confirmation as to whether data relating to them are being processed, to information about the data processed, to further information about the data processing and to copies of the data (cf. also Art. 15 DSGVO);
- to rectification or completion of inaccurate or incomplete data (cf. also Art. 16 GDPR);
- to the immediate deletion of the data concerning them (cf. also Art. 17 of the GDPR), or, alternatively, insofar as further processing is necessary pursuant to Art. 17(3) of the GDPR, to the restriction of processing in accordance with Art. 18 of the GDPR;
- to receive the data relating to them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR);
- to complain to the supervisory authority if they consider that the data concerning them are being processed by the provider in breach of data protection law (cf. also Art. 77 of the GDPR);
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 DSGVO. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding the foregoing, the user has a right to information about these recipients.
Also, pursuant to Art. 21 DSGVO, users and data subjects have the right to object to the future processing of data concerning them, insofar as the data are processed by the provider in accordance with Art. 6 (1) (f) DSGVO. In particular, an objection to the processing of data for the purpose of direct advertising is admissible.
III. Information on data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.
Server data
For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted by your Internet browser to us or to our web space provider. These so-called server log files are used to collect, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the internet connection from which our website is used.
These data are collected in this way.
The data collected in this way is temporarily stored, but not together with other data about you.
This storage takes place on the legal basis of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the improvement, stability, functionality and security of our internet presence.
The data will be stored at the latest on the basis of this legal basis.
The data is deleted again after seven days at the latest, insofar as no further storage is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.
Cookies
Cookies are not used for any purpose.
Cookies
a) Session cookies
We use so-called cookies with our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. Through these cookies, certain information about you, such as your browser or location data or your IP address, is processed to an individual extent.
This processing makes our website more user-friendly, more effective and more secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping basket function.
The legal basis for this processing is Art. 6 para. 1 lit b.) DSGVO, insofar as these cookies data are processed for the purpose of initiating or executing a contract.
If the processing does not serve the purpose of initiating or executing a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.
These session cookies are deleted when you close your internet browser.
b) Third-party cookies
Where applicable, cookies from partner companies with whom we cooperate for the purpose of advertising, analysis or the functionalities of our Internet presence are also used with our Internet presence.
For details on this, in particular on the purposes and legal bases of the processing of such third-party cookies, please refer to the information below.
c) Removal option
You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
If you prevent or restrict the installation of cookies, however, this may mean that not all functions of our website can be used to their full extent.
Contract processing
The data transmitted by you to make use of our range of goods and/or services are processed by us for the purpose of processing the contract and are necessary to this extent. Conclusion and processing of the contract are not possible without the provision of your data.
The legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO.
We delete the data once the contract has been fully processed, but in doing so we must observe the retention periods under tax and commercial law.
When processing the contract, we pass on your data to the transport company commissioned with the delivery of the goods or to the financial service provider, insofar as the transfer is necessary for the delivery of the goods or for payment purposes.
The legal basis for the transfer of data is then Art. 6 para. 1 lit. b) DSGVO.
Customer account / registration function
If you create a customer account with us via our website, we will collect and store the data you enter during registration (e.g. your name, address or e-mail address) exclusively for pre-contractual services, for the fulfilment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called notepad function). At the same time, we also store your IP address and the date of your registration together with the time of day. Of course, this data will not be passed on to third parties.
Your consent to this processing will be obtained during the further registration process and reference will be made to this data protection declaration. The data collected by us in this process will be used exclusively for the provision of the customer account.
If you consent to this processing, Art. 6 para. 1 lit. a) DSGVO is the legal basis for the processing.
If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 (1) (b) DSGVO.
Pursuant to Art. 7 (3) DSGVO, you can revoke the consent given to us to open and maintain the customer account at any time with effect for the future. To do so, you only need to inform us of your revocation.
The data collected in this respect will be deleted as soon as processing is no longer necessary. In doing so, however, we have to observe retention periods under tax and commercial law.
Newsletter
If you register for our free newsletter, the data you requested for this purpose, i.e. your e-mail address and - optionally - your name and address, will be transmitted to us. At the same time, we store the IP address of the internet connection from which you access our website as well as the date and time of your registration. During the further registration process, we will ask for your consent to send you the newsletter, describe the content in detail and refer to this data protection declaration. We use the data collected in this process exclusively for sending the newsletter - it is therefore in particular not passed on to third parties.
The legal basis for this is Art. 6 para. 1 lit. a) DSGVO.
Pursuant to Art. 7 (3) DSGVO, you can revoke your consent to receive the newsletter at any time with effect for the future. To do so, you only need to inform us of your revocation or use the unsubscribe link contained in each newsletter.
Contact requests / contact option
If you contact us via the contact form or e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for the processing and answering of your enquiry - without their provision we cannot answer your enquiry or at best only to a limited extent
The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.
Your data will be deleted if your enquiry has been conclusively answered and the deletion does not conflict with any statutory retention obligations, e.g. in the case of any subsequent contract processing.
Google Analytics
We use Google Analytics on our website. This is a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
We use Google Analytics on our website.
By being certified under the EU-US Privacy Shield,
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the EU data protection requirements are also complied with when processing data in the USA.
The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
Use and user-related information, such as IP address, location, time or frequency of visits to our website, is transferred to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymisation function. This function enables Google to truncate the IP address within the EU or EEA.
The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet.
Google provides Google with information on the use of its website.
Google states that it does not link your IP address with other data. In addition, Google keeps
https://www.google.com/intl/de/policies/privacy/partners
More information on data protection law is available for you, e.g. on the possibilities of preventing data use.
In addition, Google provides a link to the Google Privacy Policy.
In addition, Google offers at
https://tools.google.com/dlpage/gaoptout?hl=de
a so-called deactivation add-on together with further information on this. This add-on can be installed with the usual Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. Of course, you can also find out whether we use other web analytics services, and if so, which ones, in this privacy policy.
Google Maps
We use Google Maps on our website to display our location and to provide directions. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
We use Google Maps to display our location and to provide directions.
By being certified under the EU-US Privacy Shield,
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees Google that it will comply with EU data protection requirements even when processing data in the US.
To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is called up.
If you call up the Google Maps component integrated into our website, Google will store a cookie on your end device via your internet browser. In order to display our location and create directions, your user settings and data are processed. We cannot exclude the possibility that Google uses servers in the USA.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimisation of the functionality of our website.
Through the data thus generated, we are able to use the data of our website.
Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under the item "Cookies".
In addition, the use of cookies takes place via the Internet.
In addition, the use of Google Maps and the information obtained via Google Maps is carried out in accordance with the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms of Service for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.
In addition, Google offers
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
further information on.
Google reCAPTCHA
We use Google reCAPTCHA on our website to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
By being certified under the EU-US Privacy Shield,
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees Google that EU data protection requirements will be met even when processing data in the US.
Through this service, Google can determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for offering and guaranteeing this service.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the security of our internet presence as well as in the defence against unwanted, automated access in the form of spam or similar.
Google offers a service under
Google.
Google offers the following services
https://policies.google.com/privacy
for further information on the general handling of your user data
"Facebook" social plug-in
In our website, we use the plug-in of the social network Facebook. Facebook is an internet service provided by facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is in turn operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter both referred to only as "Facebook".
Through its certification under the EU-US Privacy Shield ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
guarantees Facebook that it will comply with EU data protection requirements even when processing data in the US
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest is to improve the quality of our website.
The legal basis is Art. 6 para. 1 lit. f) DSGVO.
Further information on the possible plug-ins and their respective functions is available from Facebook at
https://developers.facebook.com/docs/plugins/
ready for you.
If the plug-in is stored on one of the pages of our website that you visit, your internet browser downloads a representation of the plug-in from Facebook's servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website are also recorded.
If you are logged in to Facebook when you visit one of our websites with the plug-in, the information collected by the plug-in from your specific visit will be recognised by Facebook. Facebook may assign the information collected in this way to your personal user account there. If you use the Facebook "Like" button, for example, this information is stored in your Facebook user account and may be published via the Facebook platform. If you wish to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your internet browser.
Further information on the collection and use of data as well as your rights and protection options in this regard is available from Facebook in the privacy policy published at
https://www.facebook.com/policy.php
provides retrievable privacy notices.
"Twitter" social plug-in
We use the plug-in of the social network Twitter on our website. Twitter is an internet service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, hereinafter referred to only as "Twitter".
Through certification according to the German Data Protection Act, Twitter is a social network.
Through the certification under the EU-US Privacy Shield ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active
guarantees Twitter that it will comply with EU data protection requirements even when processing data in the US
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in improving the quality of our website.
If the plug-in is not permitted, the data will be deleted.
If the plug-in is stored on one of the pages of our website that you visit, your internet browser downloads a representation of the plug-in from the servers of Twitter in the USA. For technical reasons, it is necessary for Twitter to process your IP address. In addition, the date and time of your visit to our website are also recorded.
If you are logged in to Twitter when you visit one of our websites with the plug-in, the information collected by the plug-in from your specific visit will be recognised by Twitter. Twitter may assign the information collected in this way to your personal user account there. If, for example, you use the so-called "Share" button from Twitter, this information will be stored in your Twitter user account and possibly published via the Twitter platform. If you wish to prevent this, you must either log out of Twitter before visiting our website or make the appropriate settings in your Twitter user account.
Further information on the collection and use of data as well as your rights and protection options in this regard is available from Twitter in the privacy policy published at
provides retrievable privacy notices.
YouTube
We use YouTube on our website. This is a video portal of YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to only as "YouTube".
YouTube is a website of YouTube LLC.
YouTube is a subsidiary of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to only as "Google".
Through its certification under the EU-US Privacy Shield ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google, and thus also its subsidiary YouTube, guarantees that EU data protection requirements are also complied with when processing data in the USA.
We use YouTube in connection with the "extended data protection mode" function in order to be able to show you videos. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in improving the quality of our website. According to YouTube, the "enhanced data protection mode" function means that the data described in more detail below is only transmitted to the YouTube server when you actually start a video.
Without this "Enhanced Privacy Mode", a connection to the YouTube server in the USA is established as soon as you call up one of our Internet pages on which a YouTube video is embedded.
This connection is necessary in order to be able to display the respective video on our website via your internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time and the website you visited. In addition, a connection to Google's "DoubleClick" advertising network is established.
If you are logged into YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the corresponding settings in your YouTube user account.
For the purpose of functionality, YouTube uses the data from your YouTube account.
For the purpose of functionality and to analyse user behaviour, YouTube permanently stores cookies on your end device via your internet browser. If you do not agree to this processing, you have the option of preventing the storage of cookies by making a setting in your internet browser. You can find more information on this above under "Cookies".
Further information on the collection and use of data as well as your rights and protection options in this regard is available from Google in the privacy policy described under
https://policies.google.com/privacy
Accessible privacy notice is provided.
Web analytics Hotjar
We use Hotjar on our website. This is a web analytics service provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, hereinafter referred to as "Hotjar".
Hotjar is a web analytics service provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe.
Hotjar is used by us to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
Through Hotjar, we can log and evaluate your usage behaviour on our website, such as your mouse movements or mouse clicks. However, your visit to our website is anonymised. In addition, Hotjar evaluates information about your operating system, your Internet browser, incoming or outgoing links, the geographical origin as well as the type and trigger of the terminal device you are using and processes this information for statistical purposes. Hotjar can also obtain direct feedback from you. In addition, Hotjar offers at
https://www.hotjar.com/privacy
further privacy information on.
In addition, you have the option to stop the analysis of your usage behaviour by way of the so-called opt-out. By confirming the link
https://www.hotjar.com/opt-out
a cookie is stored on your terminal device via your internet browser, which prevents further analysis. Please note, however, that you will need to click the above link again if you delete the cookies stored on your terminal device.
MailChimp - Newsletter
We offer you the opportunity to register for our free newsletters via our website.
We use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA, hereinafter referred to only as "The Rocket Science Group", to send newsletters.
Through certification under the EU-US Privacy Shield ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active
guarantees The Rocket Science Group that EU data protection requirements are also met when processing data in the USA. In addition, The Rocket Science Group offers
http://mailchimp.com/legal/privacy/
further privacy information on.
If you register for our newsletter, the data requested during the registration process, such as your e-mail address and, optionally, your name and address, will be processed by The Rocket Science Group. In addition, your IP address and the date and time of your registration will be stored. As part of the further registration process, your consent to the sending of the newsletter is obtained, the content is described in detail and reference is made to this data protection declaration.
The newsletter subsequently sent via The Rocket Science Group also contains a so-called tracking pixel, also known as a "web beacon". With the help of this tracking pixel, we can evaluate whether and when you have read our newsletter and whether you have followed any links contained in the newsletter. In addition to other technical data, such as the data of your IT system and your IP address, the processed data is stored so that we can optimise our newsletter offer and respond to the wishes of our readers. The data is thus used to increase the quality and attractiveness of our newsletter offering.
The legal basis for the dispatch of the newsletter and the analysis is Art. 6 para. 1 lit. a.) DSGVO.
Pursuant to Art. 7 para. 3 DSGVO, you can revoke your consent to the sending of the newsletter at any time with effect for the future. To do so, you simply need to inform us of your revocation or click on the unsubscribe link contained in every newsletter.
Google AdWords with conversion tracking
In our website, we use the advertising component Google AdWords and the so-called conversion tracking. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
By being certified under the EU-US Privacy Shield,
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the EU's data protection requirements are also complied with when processing data in the USA.
We use conversion tracking for targeted advertising of our offer. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our internet presence.
If you access our website, we will use the conversion tracking for this purpose.
If you click on an ad placed by Google, the conversion tracking we use stores a cookie on your terminal device. These so-called conversion cookies lose their validity after 30 days and do not serve to identify you personally.
If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate the fact that you have clicked on one of our ads placed on Google and that you have subsequently been redirected to our website.
Through the information collected in this way, Google provides us with statistics about the visit to our website. In addition, this provides us with information about the number of users who have clicked on our ad(s) and about the pages of our website that were subsequently accessed. However, neither we nor third parties who also use Google AdWords are able to identify you in this way.
You can also prevent or restrict the installation of cookies using the appropriate settings in your internet browser. At the same time, you can delete cookies already stored at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.
Furthermore, Google also offers
https://services.google.com/sitestats/de.html
http://www.google.com/policies/technologies/ads/
http://www.google.de/policies/privacy/
for further information on this topic and in particular on the possibilities of preventing data use
Online job applications / publication of job advertisements
We offer you the opportunity to apply for a job with us via our website. In the case of these digital applications, your applicant and application data will be collected and processed electronically by us for the purpose of handling the application process.
The legal basis for this processing is § 26 para. 1 p. 1 BDSG in conjunction with. Art. 88 para. 1 DSGVO.
If an employment contract is concluded after the application process, we will store the data you submitted during the application in your personnel file for the purpose of the usual organisational and administrative process - of course, in compliance with the more extensive legal obligations.
The legal basis for this processing is also § 26 para. 1 p. 1 BDSG in conjunction with. Art. 88 para. 1 DSGVO.
If an application is rejected, we automatically delete the data provided to us two months after the rejection is announced. However, the deletion does not take place if the data requires longer storage of up to four months or until the conclusion of legal proceedings due to legal provisions, e.g. due to the obligation to provide evidence according to the AGG.
The legal basis for the deletion of data is the German Data Protection Act.
The legal basis in this case is Art. 6 para. 1 lit. f) DSGVO and § 24 para. 1 no. 2 BDSG. Our legitimate interest lies in the legal defence or enforcement.
If you expressly consent to the processing of your personal data, we will not be held liable.
If you expressly consent to a longer storage of your data, e.g. for your inclusion in a database of applicants or interested parties, the data will be further processed on the basis of your consent. The legal basis is then Art. 6 para. 1 lit. a) DSGVO. However, you can of course revoke your consent at any time in accordance with Art. 7 (3) DSGVO by making a declaration to us with effect for the future.